Vaillant

After-Sales Service Management

Interactive HTML prototypes for call center, dispatch, ASP partners, field engineers, and on-site service workflows.

威能中国售后服务管理平台 — 呼叫中心、调度指挥、授权服务商、工程师移动端、现场服务流程演示

Prototype Static demo May 2026

Suggested demo path · 推荐演示路径

1 · Call center Dispatch board ASP partner Engineer app On-site WO Back via nav

Call Center Console

呼叫中心坐席台

Agent desktop: live queue, answer calls, customer 360°, create work orders, schedule visits, scripts, and callbacks. Links to dispatch and field apps.

Open prototype

Dispatch Command Board

调度指挥台

Desktop map view, work-order queues, drag-to-assign engineers, KPIs, and regional filters. Best on a wide screen.

Open prototype

Authorized Service Partner

授权服务商门户

Partner dashboard: inbound work orders from Vaillant, engineer roster, parts, warranty claims, and invoicing. Desktop layout with detail drawer.

Open prototype

Tool & Uniform Assets

工具与工服资产管理

PO batch inbound, apply → supervisor → spare parts → (tech) → auto-ship → sign-off. Quota, calibration, lifecycle, and stocktake variance.

Open prototype

Engineer Mobile App

工程师移动端

Today’s jobs, route, parts alerts, knowledge base, profile, and service reports. Phone-sized layout in a device frame.

Open prototype

On-site Service

现场服务

8-step field workflow: depart, arrive, warranty, inspect, service, quote, signature, and completion. Opens sample WO-052918.

Open prototype